Refund policy

Returns

We offer a 30-day return policy. You have 30 days after receiving your order to request a return.

To qualify for a return, the item must be in the same condition in which you received it: unworn, unused, unwashed, with any original tags, and in its original packaging. You’ll also need your receipt or proof of purchase.

To request a return, email jay@mediavanmeij.com before sending anything back. Approved returns must be sent to:

ShirtsWithCoolPrints
Da Costalaan 52
1985 AM Driehuis
Netherlands

We’ll provide return instructions after accepting your request. Items sent back without first requesting a return might not be accepted.

Damaged, defective or incorrect items

Please inspect your order when it arrives. If an item is damaged, defective, or different from what you ordered, contact us as soon as possible at jay@mediavanmeij.com.

Please include your order number, a description of the issue, and clear photos where relevant. We’ll review the issue and work to put it right.

Items that can’t be returned

We can’t accept returns of items that have been worn, washed, altered, or damaged after delivery, unless the item was defective when you received it.

This does not affect any statutory rights you have under applicable consumer law.

Exchanges

The quickest way to exchange an item is to request a return. Once the return has been accepted, you can place a separate order for the replacement item.

European Union right of withdrawal

If your order is delivered within the European Union, you generally have the right to cancel or return it within 14 days of receiving it, without providing a reason, subject to any exceptions under applicable law.

The item must be returned in the same condition in which you received it: unworn, unused, unwashed, with any original tags, and in its original packaging. You’ll also need your receipt or proof of purchase.

Nothing in this policy limits your statutory rights under EU or national consumer law.

Refunds

We’ll let you know when your return has been received and inspected, and whether your refund has been approved.

Approved refunds will be issued to your original payment method within 10 business days. Your bank or card provider might need additional time to process the refund.

If more than 15 business days have passed since we approved your refund, contact jay@mediavanmeij.com.

Customers are responsible for return postage for non-faulty items. If an item is defective, damaged, or incorrect, contact us before returning it so we can provide the appropriate instructions.

Contact

For questions about returns or refunds, email jay@mediavanmeij.com.